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We want you to enjoy the finest flowers and plants in the world. So to help, Picoflora offers you 100% FREE ground shipping to the continental United States – whether you buy just one of our incredible artificial plants or a dozen.

No tricks, no fine print, no minimum orders, or anything like that. If you live in the lower 48 states, your order will receive FREE ground shipping! It’s just like shopping in the mall, only without the crowds, the gruff salespeople, and having to carry your purchases all day long!

Shipment Time-frame

All orders ship within 72 business hours.

Shipment Upgrade

If you need to upgrade your shipment from Ground to express, please contact our customer service department for a shipping quote.

Shipping Transit Times

Delivery Method Approximate Shipping Time
FedEx Ground 1-6 business days following shipment
FedEx Saver (3-Day) 3 business days following shipment
FedEx 2-Day 2 business days following shipment
Next Day Express 1-2 business days following shipment


Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within three business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customerservice@picoflora.com

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@picoflora.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 72 hours are subject to a $5 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.